We regret to inform you that we do not offer refunds for funds added to Fantazypitch account. However, these
funds can be used to participate in games or challenges hosted by our website. Please note that once an
exchange is confirmed, it cannot be canceled by the client.
There is an exception, though. Users can request a refund at Fantazypitch's sole discretion if they meet the
following criteria:
The user uses the registered email address to submit a written refund request to Fantazypitch.
The refund request is received at least two days prior to the commencement of the round for which the
payment is intended. Failure to meet this deadline will result in the inability to provide a refund.
Please be aware that Fantazypitch reserves the right to limit the refund amount after deducting
applicable fees and expenses based on its sole and thorough evaluation.
The refund processing may take up to 5-7 business days.
During the exchange process, Users should also consider any additional agreements that govern the exchange.
In cases where these additional agreements conflict with Fantazypitch's provisions, the additional
agreements will take precedence. These refund limits apply only to the funds used to join challenges and
will be credited to the client's source account on Fantazypitch.
In the event of unforeseen circumstances such as an error, a canceled event, or an act of nature, only the
joining fee will be refunded, and position-based winnings will not be considered.
